Shipping policy
Shipping Policy – Smart Life Store
Thank you for shopping with Smart Life Store. We are committed to delivering your orders in a timely and reliable manner.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.
2. Shipping Rates
Shipping charges are calculated at checkout based on your location and order size. In some cases, we may offer free shipping on selected products or promotions.
3. Delivery Time
Estimated delivery time is:
- Within major cities: 3–5 business days
- Outside cities / remote areas: 5–7 business days
Please note that delivery times may vary due to courier delays or unforeseen circumstances.
4. Cash on Delivery (COD)
We offer Cash on Delivery service across Pakistan. Please ensure your contact number is active for confirmation calls.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to track your parcel.
6. Delays & Issues
Smart Life Store is not responsible for delays caused by courier companies, weather conditions, or other external factors. However, we will assist you in tracking your order.
7. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Damaged or Lost Packages
If your order arrives damaged or is lost during shipping, please contact us immediately at:
Email: aliraza0013579@gmail.com
Phone: 0303-4086078